Ask five service business owners how they set their prices and four will describe a feeling. It felt fair. It felt like what the market pays. It felt like what the last client accepted without flinching. Feelings are fine - but they do not survive a slow month, and they quietly leak margin in a busy one.
Here is the method we actually use: three numbers, in order.
1. Find your floor
Your floor is the price below which the job loses money. Add up the true hourly cost of delivering the service - labor (including yours, at a real wage), materials, drive time, software, insurance, and a share of overhead. Divide by the hours a typical job takes. That is the number you never cross, no matter how much you want the work.
Most owners who do this exercise for the first time discover their "busy" months were subsidizing their prices.
2. Read the market, do not obey it
Collect five real quotes for the same scope in your area - competitors' published prices, quotes friends received, industry surveys. You are not looking for a number to copy. You are looking for the range, because the range tells you what buyers already expect to pay. Price inside it and nobody blinks; price outside it and you need a reason you can say out loud.
3. Run the value test
For each service, ask: what does getting this wrong cost the customer? A bookkeeping error costs a tax penalty. A botched roof repair costs a ceiling. The bigger the downside you remove, the closer you price to the top of the market range - and the more your marketing should talk about the downside, not the deliverable.
Price at the floor and you bought a job. Price at the value and you sold an outcome.
Put it together
Floor sets the minimum. Market range sets the corridor. Value decides where in the corridor you stand. Review the three numbers twice a year - costs drift up faster than prices follow, and the gap is always paid by you.
Frequently asked questions
How often should I review my prices?
Twice a year at minimum. Costs drift upward continuously - insurance, materials, wages - and prices only move when you move them. A calendar reminder beats a crisis.
What if a competitor is always cheaper?
Someone in every market prices below their floor without knowing it. You cannot win a race against a business that is losing money per job - and you do not want to.
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